Contact Us

Please Note: Upcoming Office Closure

For the week of Monday, June 1 to Friday, June 5, the Financial Aid Office will be closed entirely. Emails to our office and staff that week will not be responded to until the Office has reopened the following week on Monday, June 8. We appreciate your patience as we return to normal business hours and get caught up from our closure over the course of that week.

Students have the option to schedule a phone or video conference with their counselor for the week of our reopening return through the Calendly scheduling platform. You can find your counselor’s Calendly link in the chart below.

Your financial aid counselor

We encourage you to correspond directly with your financial aid counselor. Counselors for undergraduate and graduate students are assigned based on the first letter(s) of your last name, as illustrated in the table below, with the exception of students in more specialized programs (see Specialized Programs section in the table).

Scheduling appointments

Students and families have the ability to schedule appointments with their financial aid counselor through the web-based Calendly platform. Both phone calls and Zoom video conferencing are available based on your preference. Each counselor has a personal Calendly URL that will direct you to their calendar and provide you with fifteen minute blocks of availability to choose from. You can select whether you prefer a phone call or a Zoom conference, indicate who will be attending the appointment, and give a brief reason for the appointment to help your counselor prepare for the conversation. If you select the phone call option, keep in mind that the call will come from a restricted number. If you opt for a Zoom conference, you will receive an email with the Zoom link included.

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The Financial Aid Office

Wallis Hall
PO Box 270261
Rochester, NY 14627-0261
(585) 275-3226

Please be aware that our staff is working remotely due to the COVID-19 pandemic. For the foreseeable future, we will not be able to accept documents submitted via fax or hard mail. Wherever possible, documents should be submitted through the College Board’s IDOC service, or via email. If you have concerns about submitting documents to our office, please contact your financial aid counselor.

Office Hours

Monday, Tuesday, Thursday, Friday
8:30 am–5:00 pm

11:00 am–5:00 pm

If you are looking to schedule an admissions interview, please contact the Office of Admissions at (585) 275-3221 or


Student Last Name Counselor Email Calendly
A–Beh,  Lp–Maj Dominique Williams-Hill
Bei-Chov Shannon Smith
Chow-Fe Renee Wann
Fg–Fz Amanda B. Carter
Ga–Gin Hali Skaggs
Gio-Har Ashley Johnston
Has–Kim, Mb–Me Allison Warner
Kin–Li David Rocca
Mas–Maz, Mf–Pa Christian Pierce
Mak–Mar, Pb–Ra Carrie Welch
Rb-Sm Patrick Wright
Sn–To Kendall Knight
Lj–Lo, Tp–We Christina Schmidt
Wf–Z Patrick Hennessey
Specialized Population Counselor Email Calendly
VA, ROTC, Take 5 & e5 Christina Schmidt
HEOP, Handler, Brady, Farash, Posse, & domestic Renaissance scholars Dominique Williams-Hill
International undergraduates & graduates
(including international Renaissance scholars)
Lucinda Snyder
Canadian & Mexican citizens Christian Pierce
Simon Business School Allison Warner
Post-Bac Pre-Health & School of Nursing Kendall Knight
Dual Degree Eastman & GAANN Carrie Welch