We want to hear from you!
If you have a question that hasn’t been answered yet, we want to help. Here are some of the many ways you can contact us with your questions or comments.
View our staff directory.
Telephone: (585) 275-3226
Toll free: (800) 881-8234
Fax: (585) 756-7664
The Financial Aid Office
PO Box 270261
Rochester, NY 14627-0261
|Monday, Tuesday, Thursday, Friday||8:30 am–4:30 pm|
|Wednesday||9:30 am–4:30 pm|
Financial Aid Counselors
We encourage you to correspond directly with your financial aid counselor to ask questions. Undergraduate and graduate* counselors are assigned based on the first letter of your last name, as illustrated in the tables below.
Permanent residents and eligible non-citizens may apply for federal and institutional need-based aid and should contact their counselor based on the alpha-assignment listed below.
International students, other than Canadian or Mexican citizens, are not eligible to apply for federal or institutional need-based aid. Please contact the Office of Admissions at email@example.com to discuss merit scholarship opportunities.
*Students in the following programs are assigned to one specific counselor. All other students are assigned based on the first letter of their last name:
- School of Nursing
- Post-Bacc/Pre-Med program
- non-matriculated students (graduate & undergraduate)
- International undergraduates, Canadian & Mexican citizens, Simon International Graduates
- Military benefits (including ROTC & VA Benefits)
Arts, Sciences, and Engineering Undergraduate Students
|Fo–Gh||Amanda B. Carterfirstname.lastname@example.org|
Simon International students
|X, Y |
|Hysha Robinson Nesmithemail@example.com|
School of Nursing, ROTC/Military/VA
|International undergraduates, Canadian & Mexican citizens||Shelby Johnsonfirstname.lastname@example.org|
*Students in specialized programs are assigned to one specific counselor. All other students are assigned based on the first letter(s) of their last name.