We want to hear from you!

If you have a question that hasn’t been answered yet, we want to help. Here are some of the many ways you can contact us with your questions or comments.

View our staff directory.

Phone
Telephone: (585) 275-3226
Toll free: (800) 881-8234
Fax: (585) 756-7664

Mail
The Financial Aid Office
Wallis Hall
PO Box 270261
Rochester, NY 14627-0261

 

Office Hours

DaysHours
Monday, Tuesday, Thursday, Friday8:30 am–5:00 pm
Wednesday9:30 am–5:00 pm

Financial Aid Counselors

We encourage you to correspond directly with your financial aid counselor to ask questions. Undergraduate and graduate* counselors are assigned based on the first letter of your last name, as illustrated in the tables below.

Permanent residents and eligible non-citizens may apply for federal and institutional need-based aid and should contact their counselor based on the alpha-assignment listed below.

International students, other than Canadian or Mexican citizens, are not eligible to apply for federal or institutional need-based aid. Please contact the Office of Admissions at admit@admissions.rochester.edu to discuss merit scholarship opportunities.

*Students in the following programs are assigned to one specific counselor. All other students are assigned based on the first letter of their last name:

  • School of Nursing
  • Post-Bacc/Pre-Med program
  • non-matriculated students (graduate & undergraduate)
  • International undergraduates, Canadian & Mexican citizens, Simon International Graduates
  • HEOP
  • Military benefits (including ROTC & VA Benefits)

 

Arts, Sciences, and Engineering Undergraduate Students

Last Name*CounselorEmail
Aa–Az, Lan–LeHali Skaggshali.skaggs@rochester.edu
Ba–Bz, Ca–CeStephanie Allenstephanie.allen@rochester.edu
Col-Cz, Da–Fl, ROTCLong Vulong.vu@rochester.edu
Fm–Gi, Ko–KrAmanda B. Carteramanda.b.carter@rochester.edu
School of Nursing, Post-Bacc Pre-Med,
Non-Matriculated
Yolanda Gatewoodyolanda.gatewood@rochester.edu
Cf–Cok, Lf–Mo Emily Hessneyemily.hessney@rochester.edu
Pa–Ri, Tf–TrCarrie Welchcarrie.welch@rochester.edu
Rj–Sti,
Simon International students
Shawn Denmanshawn.denman@rochester.edu
Gj–Kn, Mp–No Charles Pulscharles.puls@rochester.edu
Ts–Yz Patrick Hennessey patrick.hennessey@rochester.edu
Stj–Te, Z,
HEOP
Hysha Robinson Nesmithhysha.robinson@rochester.edu
International undergraduates,
Canadian & Mexican citizens
Shelby Johnsonshelby.johnson@rochester.edu

*Students in specialized programs are assigned to one specific counselor. All other students are assigned based on the first letter(s) of their last name.